Legel Documents

Privacy Policy

our policies

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

Company (referred to as either “the Company”, “We”, “Us,” or “Our” in this Agreement) refers to Supreme Protection Ltd., 150 Chingford Road, Walthamstow, London, E17 4PL.

Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website, among its many uses.

Country refers to: United Kingdom

Device means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.

Mobile Application refers to the Supreme Protection mobile application available for iOS and Android devices.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website and the Mobile Application.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Supreme Protection, accessible from https://supremeprotection.co.uk

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Location Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Location Data

When You use Our Mobile Application, We collect and use precise location information from Your Device to provide location-based features and services. This includes:

Real-time GPS location data to enable service requests, track service provider proximity, and provide location-based notifications
Historical location data to improve service delivery, optimize routing, and analyze service usage patterns
Geofencing data to trigger alerts and notifications when You enter or leave designated areas

You can enable or disable location services at any time through Your Device settings. However, disabling location services may limit certain features of the Mobile Application. Location data is only collected when the Mobile Application is in use or running in the background with Your permission.

We do not share Your precise location data with third parties except as necessary to provide the Service (such as with service providers assigned to Your location) or as required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and mobile application and to improve user experience.

Cookies or Browser Cookies
A cookie is a small file placed on your device. You can instruct your browser to refuse cookies or notify you when a cookie is being sent. However, some parts of our service may not function properly if cookies are disabled.

Web Beacons
Our website and emails may contain small electronic files known as web beacons (also called clear GIFs or pixel tags). These help us count visitors, understand email engagement, and analyze website performance.

Mobile Analytics
We may use mobile analytics tools to understand how our mobile application is used. This may include information such as app usage frequency, events within the app, performance data, and the source from which the app was downloaded.

Cookies may be Session Cookies (deleted when you close your browser) or Persistent Cookies (stored on your device until they expire or are deleted).

Types of Cookies We Use

Necessary / Essential Cookies
Type: Session Cookies
Purpose: Required for the basic operation of the website and mobile application, including authentication and security.

Cookies Acceptance Cookies
Type: Persistent Cookies
Purpose: Used to remember whether users have accepted the use of cookies on the website.

Functionality Cookies
Type: Persistent Cookies
Purpose: Allow the website or application to remember your preferences, such as login information or language settings.

Use of Your Personal Data

We may use your personal data for the following purposes:

To provide and maintain our services
To manage your account and user registration
To process service requests or transactions
To contact you by email, phone, SMS, or app notifications
To send updates, service notifications, or promotional information where permitted
To improve our services, marketing, and user experience
To provide location-based services within our mobile application
To enhance safety, prevent fraud, and verify service delivery
For business transfers such as mergers or acquisitions

Sharing Your Personal Information

We may share your information in the following situations:

Service Providers
With trusted third parties who help us operate, maintain, or analyze our services.

Affiliates
With affiliated companies that operate under the same ownership or control.

Business Partners
With partners who help provide services, promotions, or features.

Service Professionals
When you request a service through our mobile application, your name, contact details, and location may be shared with the assigned service provider.

Business Transfers
In the event of a merger, acquisition, or sale of company assets.

Legal Requirements
If required by law or in response to valid legal requests.

With Your Consent
For any other purpose when you have given explicit permission.

Retention of Your Personal Data

We retain personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Usage data may be retained for analytics and security improvements. Location data collected through the mobile application is retained only for the time necessary to provide services and resolve service-related issues.

Transfer of Your Personal Data

Your personal data may be processed at our operating offices or in other locations where our service providers operate. This may involve transferring your information to countries with different data protection laws.

We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Your Data Protection Rights

You may have the right to:

Access your personal data
Correct inaccurate or incomplete information
Request deletion of your data
Restrict certain data processing activities
Object to certain processing activities
Request transfer of your data to another organization
Withdraw consent at any time where processing is based on consent

You may also update or delete your information by logging into your account or by contacting us directly.

Disclosure of Your Personal Data

Business Transactions

If the company is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

Law Enforcement

We may disclose personal data if required by law or in response to valid requests by public authorities.

Other Legal Requirements

We may disclose personal data when necessary to:

Comply with legal obligations
Protect the rights or property of the company
Prevent or investigate wrongdoing
Protect user safety or public safety
Protect against legal liability

Security of Your Personal Data

We take reasonable technical and organizational measures to protect your personal data. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we discover that such information has been collected without parental consent, we will take steps to remove it.

Links to Other Websites

Our service may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their privacy policies before using them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and may also be communicated through email or service notifications.